Shipping Policy for YOWAYOW.com

1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
During peak seasons (e.g. holidays or promotional events), processing may take up to 5 business days. 

2. Shipping Options
We offer both domestic and international shipping services, with available carriers and delivery times clearly presented at checkout. 

3. Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on package weight, dimensions, destination, and chosen service level.
Estimated delivery times exclude order processing and begin from the date of shipment. 

4. Tracking Information
Once your order ships, you will receive a shipment confirmation email that includes the carrier name and tracking number.
You can use this tracking number on the carrier’s website to monitor delivery status. 

5. Shipping Exceptions & Delays
In the event of severe weather, customs delays, or other factors beyond our control, shipments may be delayed; we will notify you of any expected delays.
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date for assistance. 

6. Contact Information
For any shipping-related inquiries, please contact our customer support at [email protected] or call 07856563018