FAQ

Product Information

1. Card Composition & Material

  • Card Quantity & Hexagrams: This I Ching Card Deck includes 66 cards: 64 cards corresponding to the 64 hexagrams of the Book of Changes, plus 2 Meta Cards for various divination methods.
  • Material & Printing: Made with copperplate paper and double-sided glossy lamination for a smooth touch, durability, and frequent use—ideal for long-term preservation.

2. Design & Artwork

  • Style: Features a modern flat geometric design. Each card includes explanatory text for easy entry, perfect for beginners.
  • Guide-Free Use: The card face itself is the answer—no manual needed, designed to enhance wisdom organically.
  • AI Hexagram Interpretation: Cards can be submitted to AI for professional hexagram analysis.

Ordering & Payment

1. Payment Methods

  • Supports major online payment methods: Credit Card, PayPal, Amazon, etc.
  • Secure transactions via SSL encryption.
  • Post-payment, check status in “Personal Center” and receive an automatic e-invoice to your registered email.

2. Order Modification & Cancellation

  • Modification: Edit shipping address or quantity within 24 hours of order placement via your account.
  • Cancellation: Cancel unshipped orders with one click in “My Orders” for a full refund.

Shipping & Delivery

1. Processing Time

  • Domestic Orders: Dispatched in 1–3 business days.
  • International Orders (US & Europe only): Dispatched in ~7 business days (destination-dependent).
  • Track orders via the tracking number sent in the “Shipped” confirmation email.

2. Shipping Fees & International Services

  • Free shipping for all orders (US/Europe only).
  • Multiple courier options: DHL, EMS, UPS, etc.
  • Customs clearance assistance included.

Returns & After-Sales

1. Returns & Exchanges

  • 7-day no-questions-asked return window for non-human-induced damage.
  • Submit an online return request, ship back as instructed.
  • Return shipping covered by the seller; refunds processed within 3–5 business days after item inspection.

2. Warranty & Replacement

  • Free reissue for damaged/missing cards in transit—contact support with photos.

Usage Guide

1. Divination Methods

  • Simple Two-Card Method: Draw one main hexagram card, then one changing hexagram card; interpret via the card text and I Ching insights.
  • Six-Line Arrangement Method: Draw six cards sequentially to analyze line meanings in depth.

2. Beginner Tutorials

  • Access modern, simplified I Ching interpretations on our “I Ching” page.

Card Interpretation & Support

1. Hexagram Library

  • Explore modern interpretations in our online Hexagram Library to expand your understanding.

2. AI Hexagram Service

  • Free AI chat-based hexagram interpretation available on our site.

Customer & Technical Support

1. Contact Us

Updated: May 7, 2025